DECLINE CODES · 41

41 · Lost card

HARD · DO NOT RETRY
WHAT THE ISSUER IS SAYING

The cardholder reported the card lost. Every authorization on it will fail until the replacement arrives.

WHAT TO DO

Never retry. If you store this card on file, a network token would have auto-updated to the replacement — this decline is the ad for network tokens.

THE CATEGORY

A hard decline: the issuer's answer is final. Retrying won't change it, and it inflates your decline rate — networks watch that number.